Privacy Policy

DELEVRY WALE ("the Company", "We", "Us", or "Our") is committed to protecting and respecting Your privacy. This Privacy Policy outlines our policies and procedures regarding the collection, use, and disclosure of information when you use our website, applications, or services (collectively, "Service"). It also describes your privacy rights and how the law safeguards them.

By using Our Service, You agree to the collection and use of your information in accordance with this Privacy Policy.

Definitions

• Personal Data: Any information that relates to an identified or identifiable individual.
• Usage Data: Information collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
• Cookies: Small files placed on Your device (computer or mobile device) by a website, containing the details of Your browsing history.
• Service Providers: Third-party companies or individuals engaged to facilitate the Service or perform services on Our behalf.

Information We Collect

We collect the following types of information to provide and improve Our Service:

Personal Data

• Identifiable Information: Name, email address, phone number, address, payment details, and other relevant details provided during registration or while using Our Service.

Usage Data

• Information on how the Service is accessed and used, including IP address, browser type, device details, and pages visited.

Cookies and Tracking Technologies

• We use cookies and similar technologies to monitor activity and store certain information.

Location Data Collection and Use:

We collect and process location data to provide essential features and enhance user experience, such as:

• Real-time tracking and navigation for booking requests and route optimization.
• Matching users with nearby services based on their current location.
• Enhancing security and fraud prevention by verifying locations.

Data Collection Methods:

• Foreground tracking: Location is collected only when the app is in use.
• Background tracking: Location may be collected in the background for uninterrupted service.

User Control & Permissions:

• Opt-in Required: Location data is collected only with explicit user consent.
• Manage Permissions: Users can enable/disable location access at any time via device settings.
• Data Deletion: Users can request location data deletion by contacting support@delevrywale.com

Sharing & Storage:

• We do not sell or share location data with third parties for advertising.
• Location data is stored securely and retained only as necessary for service functionality.

Legal Basis for Processing Personal Data

We process Personal Data based on the following legal grounds:

1. Your consent.
2. Performance of a contract with You.
3. Compliance with legal obligations.
4. Legitimate interests pursued by Us or a third party, provided these do not override Your fundamental rights.

Use of Your Information

We use the collected information for the following purposes:

1. To provide and maintain Our Service.
2. To notify You about changes to Our Service.
3. To manage Your account and subscriptions.
4. To process payments and verify transactions.
5. To communicate promotional offers, updates, and newsletters (if You opt-in).
6. To improve, personalize, and analyze Our Service.
7. To ensure compliance with legal obligations and safeguard Our rights.

International Data Transfers

Your information, including Personal Data, may be transferred to and maintained on servers located outside of Your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place to protect Your information.

Data Retention

We retain Your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Usage Data may be retained for internal analysis purposes for a shorter period unless required for security or legal obligations.

Sharing Your Information

We may share Your information with:

1. Service Providers: To facilitate Service delivery, process payments, or analyze Service usage.
2. Affiliates and Partners: With proper confidentiality agreements.
3. Law Enforcement: When required by law or to protect rights, safety, and property.

Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage You to review the privacy policies of any third-party sites You visit.

User-Generated Content

If You post content or interact with others through Our Service, be aware that such interactions may be public. We reserve the right to moderate and remove inappropriate content as necessary.

Data Security

We employ appropriate technical and organizational measures to protect Your information. However, no method of transmission over the Internet is completely secure. While We strive to protect Your data, We cannot guarantee its absolute security.

Data Breach Notification

In the event of a data breach, We will notify affected users and relevant authorities within the legally required timeframe. Our procedures include measures to mitigate risks and prevent future occurrences.

Your Rights

You have the right to:

1. Access, update, or delete Your Personal Data.
2. Withdraw consent for data processing where applicable.
3. File a complaint with a data protection authority if You believe Your privacy rights have been violated.

Children's Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children without parental consent. If You become aware that a child has provided Us with Personal Data, please contact Us, and We will take steps to delete such information.

User Responsibilities

You are responsible for maintaining the confidentiality of Your account information and ensuring that Your use of the Service complies with applicable laws and the terms of this Privacy Policy.

Governing Law and Dispute Resolution

This Privacy Policy is governed by the laws of India. Any disputes arising out of or relating to this Privacy Policy will be resolved through arbitration in accordance with the Indian Arbitration and Conciliation Act, 1996.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be effective immediately upon posting. We encourage You to review this Privacy Policy periodically for updates.

Contact Us

If You have any questions or concerns regarding this Privacy Policy or Our data collection practices, You can reach out to Us at:

Email: support@delevrywale.com

Website: https://delevrywale.com/privacy-policy